Online Store Customer Testimonials

Many of our Customers have been kind enough to email us their comments or feedback about us, our products and our service. They do so freely, willingly and without inducements. Some of these testimonials are listed below. You can read below what other Customers think about what we sell and how we sell. For any questions or  inquiries please visit and use our Contact page.

Praiseworthy packaging ..

Received my square photo frames order toady. I have to say that they were very well packaged by you. These looks great. Thanks very much :) Cheers, C.


C. Barrie from Torquay, Victoria
from online Order 163699 on 27/01/2017
Again meeting high quality espectations ..

Thank you very much for your prompt and professional transaction and delivery. My white shadow box picture frames were securely packaged and have certainly met my high quality expectations. D.


D. Kaltsis from Blackburn South, Victoria
from online Order 163228 on 21/01/2017
Customer support and recommendation ...

Hi - I just wanted to thank you for the excellent job you did of packing and sending some cheap frames I bought for my pictures. They look fantastic and I will definitely support and recommend you. Regards, F.


F. Naude from Matcham, New South Wales
from online Order 162194 on 14/01/2017
Safely shipping to thousand of kilometres away ..

Following my phone call to you recently about my misgivings of shipping photo frames 3,600 kilometres from Melbourne to my place. I must tell you that the frames package received safely today; the frames were very well wrapped. Thank-you very much. B.T.


B. Timmons from Margaret River, Western Australia
from online Order 161036 on 3/01/2017
Perfect glass clip frames delivery ...

Thank you very much, the glass clips frames arrived well in time and all intact, they look lovely with the pictures in them!! Thanks again for great service! Cheers! R.


R. Vohra from Harrison, Australian Capital Territory
from online Order 156988 on 26/11/2016
Best parcel packing ever ..

My order arrived today, I would just like to say it was the best packed photo frames parcel I have EVER received by far. Please pass my congratulation to the person responsible. The goods when unpacked where unscathed . Many thanks again. Regards.


P. Perry from Leura, New South Wales
from online Order 156272 on 18/11/2016
Really good retail experience ..

Thank you so much for a really quick delivery of my first order, the frames were packed so well...I will work out what else I need for another order...you guys are fab, a really good retail experience!


M. Minerds from Edwardstown, South Australia
from online Order154793 of 03/11/2016
Remote areas deliveries ..

Hi Paul, Just to let you know that my silber matted frames order arrived in Mudgee NSW last Wednesday and in good order. Many thanks for your efficiency! Best regards, L.W.


L. Wilson from Budgee Budgee, New South Wales
from online Order 153702 on 21/10/16
Recommeding us to others ..

Thanks - my order arrived today - great packaging and really fast service - I will be using you again and recommending you to all my friend who need photo frames!!


C. Doran from Rosny Park, Tasmania
from online Order 153292 on 18/10/2016
We're amazing ...

Hello Customer Service, With regard to my Black MDF Wood Square Frame & Shadow Box, amazing service - will definitely use you again - thank you!!


P. Tracy from Ocean Grove, Victoria
from online Order 150863 on 27/09/16
1st Class dispatch ..

Thanks all. Got the clip frames in 1st class condition and thanks for the prompt service. Cheers. P.


P. Reynolds from North Wangaratta, Victoria
fron online Order 121880 on 21/09/15
Our packers praised again ..

My shadow box picture frames have arrived here in PERFECT condition .... thanks so much ..... your packers could get jobs handling the Crown jewels, they were so well packed!!! Thanks again, I will be back!!


B. Prothero from Salt Ash, New South Wales
from online Order 147729 on 30/8/2016
Commendable packing and delivery ..

Dear Admin, Thank you so much for your excellent service. My picture frames arrived today, delivered to my door, and I only ordered them 2 days ago. The TNT truck driver was a delight, and your packaging of my parcel was done with such care. Please pass on my thanks to all your team. Yours Sincerely, Robin B



B. Robin from Pomborneit North, Victoria
from online Order 142588 on 28/07/2016
A big thanks for us ..

Hi, About my A3 Budget Black certificate frames order. Just wanted to say a big thank on great customer service! Goods arrived today! Thank you, will use you again. K.


K. Martin from Brusnwick, Victoria
fron online Order 143136
Impressing customers ..

Hi PictureFrame.com.au, I am so satisfied with quality and delivery and packing and everything. I wish you a lot of customers and clients! Thank you!


A. Dyakova from Edithvale, Victoria
from online Order 141794 on 12/7/2016
Meeting expectations, again ..

Hello Admin, Thank you for the notification. The A4 certificate frames arrived as expected this morning, great service. Thanks. E.C.


E. Castle from North Fitzroy, Victoria
from online Order 153702 on 11/05/16
Great shipping ..

Eastleigh Frames Admin, I received my shadow box frames yesterday, thanks. The packaging for these was done incredibly well. I was very impressed. I used other online stores for frames and half of the time they arrived damaged or broken. I'll use you again. Regards


C. Blyth from Kayena, Tasmania
from online Order 135760 on 30/04/2016
Superfast service ..

My Black Box Frame Frames arrived, thanx so much once again for the super fast service. Cheerz .M.


M. Macdonald from Upper Coomera, Queensland
from online Order 129952 on 30/01/16
Top packing crew ..

Very pleased! Great Service ! Many thanks, Fine Framers ! Your packaging showed me that your crew really took its time to absolutely guarantee that our certificate frames arrived in pristine condition. Warmest regards to all at Eastleigh.


R. Marton from Macquarie Park, New South Wales
from online Order 125777 on 20/11/2015
Taking care of small things ..

Dear Folks, My order arrived this morning, only 2 days after ordering. Wrapped so protectively, it must have taken half an hour to wrap those small clip frames! Thank you for such good service. The frames look fine. I shall recommend you to others, and use your company in the future. Sincerely.


B. Abbott from Newport, New South Wales
from online Order 122981 on 6/10/2015
Our Art Deco Mirrors are works of art ..

Hi Guys! I have just unwrapped my new Art Deco mirrors. They are truly beautiful! A work of art! They are even nicer than I could have imagined from the photographs. They are going in the foyer of my art-deco apartment building and I am sure my neighbours will love them as much as I do. Thanks again. Regards.


A. Whittlam from Double Bay, New South Wales
from online Order 119599 on 18/8/2015
Stunning Customers with breathtaking service ..

Hi, I had to send you a quick email after I finished picking myself off the floor yesterday afternoon! I placed an order for 2 x picture frames late yesterday morning, for the rand total of $16.50 plus freight (so clearly a huge order which would have your highest priority!). My wife rang me about 3 o'clock to say that they had been delivered! (to Keilor East on the other side of Melbourne) I don't think I have ever had an order or delivery experience quite like this before, so thank you and congratulations to both your team, and your freight company, Fastway Couriers.


B. Fletcher from Keilor East, Victoria
from online Order 119163 on 10/8/2015
Great affordable products ..

Hi there, Received my order today and couldn't be happier with it. Extremely fast service and great affordable product. Thank you.


N. Keene from Rockhampton, Queensland
from online Order 118151 on 21/7/2015
Excellent service - again ...

About my ready-made black frames - Thanks team ā€“ what excellent service!


D. Papworth from Docklands, Victoria
from online Order 116074 on 15/06/15
Will recommend to others ..

Hi Sales, I just received my frames order and just wanted to say; Iā€™m am very happy with your service and will recommend you to my work colleagues and personal friends. Thanks. Again J Regards.


A-M. Cheung from Dandenong South, Victoria
from online Order 114887 on 28/5/2015
Outstanding Customer service ..

Good morning, I placed an order yesterday morning and it was received yesterday afternoon. Great customer service!! This is the 2nd order I have placed and the service has been outstanding. Regards.


A. Russell from Mount Waverley, Victoria
from online Order 114511 on 20/5/2015
A contented A2 Clip Frames buyer ..

Hi guys, I have just received my A2 clip frames and wanted to write to say I am delighted with them! Yours was the only place I could find them and I was reluctant to purchase some online but I am glad I did because the service and products were excellent. I will be sure to recommend you into the future.


J. Bellchamber from Bellbowrie, Queensland
from online Order 113949 on 9/5/2015
Another quick delivery ...

Thank you for the quick delivery of the White Shadow Box 3D photo frame - it is very lovely!


T. Thompson from Kellyville Ridge, Norther Territory
from online Order 113899 on 08/05/15
A happy site visitor ..

P.S. Congratulations on a great website, absolutely packed with useful information - it really helped me work out what I need. I wish all websites were as good! Cheers!


P. Bird from Staffordshire, United Kingdom
from Customer Inquiry on 26/4/2015
The accidental customer ..

I found you people online by accident, as I'm in New Zealand, but your site came up on our Google's first results page anyway. I then arranged for an old horse racing print to be couriered to you so as to be framed in time for my dad's 60th birthday in Melbourne. Dad was absolutely wrapped in the older-style framing you suggested and did for him. Thank you so much for the great service and even better picture framing!


H. Costa from Dunedin, New Zealand
from Custom Picture Framing on 17/2/2015
An usolicited thank you ..

Thanks guys! Received all my ready-made black poster frames and excellent, thank you.


L. Zoric from Melbourne, Victoria
from online Order 108058 on 30/01/15
Saving customer Michelle ..

Eastleigh Frames, Thank you for your prompt and efficient delivery of my order. Your website was very user friendly, your communication to confirm my order had been received was efficient and much appreciated. I placed my order on Sunday night and received my frames in Sydney on Tuesday morning by courier, all extremely well packaged and with nothing damaged. I have been searching for these clip frames for months now, and only wished I had used your services earlier. Thank you!. Regards.


M. Skladnev from , New South Wales
from online Order 101400 on 21/9/2014
Sending out free clip replacements ..

My clip frames order arrived yesterday. You have won the award for The Best Wrapped Item. My husband needed to bend a couple of the clips so they could fit some thick artwork. One broke as he was bending it to fit. You then posted me some spare clips, free of charge. Thanks for that. I will tell my friends about your store and great service.Thanks again, R.


R. Rundell from Warrnambool, Victoria
from online Order 100118 on 27/08/16
Amazing customer service ..

Thank you for the amazing customer service and for the quickest delivery. I must say it's very hard to get this service these days so I cannot thank you any more. I love my new frames. Best regards.


J. Borg from Melbourne, Victoria
from online Order 99432 on 17/8/2014
Packing clip frames amazingly ...

My clip arrived today! They were so hard to find ! And I just wanted to say whoever did the packaging did an amazing job - thank you so much!


C. Schultz from Northcote, Victoria
from online Order 99288 on 14/08/14
They love our products ..

We so love your football display cases and will be ordering more from you soon. They're so good and so cheap! Thank you so much ā€“ excellent service. Kind Regards


A. Aragalas from Woodwille park, South Australia
from online Order 95527 on 27/5/2014
Speedy deliveries ..

Eastleigh Frames, Thank you for your promptservice The goods arrived quickly and in excellent condition. Very happy with your service! Regards


S. Marston from Wonthaggi, Victoria
from online Order 95159 on 20/5/2014
Satisfied customer ..

I was very impressed by depth of knowledge and experience your senior picture framers showed me during my recent visit to get my documents framed. He efficiently triaged the important from the unimportant documents and which required conservation framing and which did not. This honest appraisal reduce my envisaged picture framing bill. This was a welcome surprise. I will be recommending you to others. My kindest regards.


M. Wjerjandratmadia from Glen Iris, Victoria
from Custom Picture Framing on 17/3/2014
Frame-happy customer ..

Just wanted to tell you I was very happy with the photo frames. They got here no problems. I'll buy another box in about a month's time. Thank you. Cheers.


R. Abbott from Mount Hutton, New South Wales
from online Order 88516 on 13/1/2014
Efficient customer service ..

Thank you for following up my parcel delivery inquiry this morning, as you said you would. I continue to be impressed with the extremely efficient customer service provided to me by you and your company. I am very happy with your prompt and courteous follow-up replies in resolving my query. We are also very pleased with your excellent, value-for-money, picture frames. Warm Regards.


R. Campbell from Ringwood North, Victoria
from online Order 88379 on 9/1/2014
Quick orders dispatch ..

Thanks for the super quick dispatch of my ordered photo frames, (they arrived in my N.S.W. town on Tuesday after an online order on Sunday). Very carefully packaged too with no glass breakages! Well done!


H. Pomare from Valentine, New South Wales
from online Order 86148 on 1/12/2013
Delivering rush orders ..

Thank-you so much for getting the clip frames here to us today. Your getting to us our rush order on time is very much appreciated!


A. Williams from Pt. Melbourne, Victoria
from online Order 82561 on 2/9/2013
In perfect order and on time ..

Good Morning. Just received the photo frames, picture frames and other goods on time and in perfect order, thank you.


G. Basssett from Richmond, South Australia
from online Order 78731 on 3/5/2013
All is perfect ..

Thank you. My order has just been delivered. So quick! And all is perfect. Cheers.


Z. Cox from Woongarrah, New South Wales
from online Order 69835 on 29/11/2012
Easy picture frames ..

.. Hello, Thank you so much for this order - I have just comeback from the opening of our exhibition and it looks so good with all 300 picture frames hung in a professional gallery and it was a breeze to frame the work - we framed 300 in one school day! I expect we will be ordering each year from now on. Also - I mentioned your picture frames our local City council and they are keen to order too. Thanks once again


A. Appleby from Aubin Grove, Western Australia
from online Order 68993 on 29/10/2012
Excellent packaging ..

Thanks so much for the picture frames I ordered they are perfect and excellent packaging. Thank you.


S. Ryan from Montmorency, Victoria
from online Order 61865 on 5/3/2012
Help and assistance ..

Hi Eastleigh Picture Frames, Just wanted to thank you so much for all your help and assistance, I received the picture frames today and these are just perfect! Thank you again! Kind regards.


A. Carrick from Coolum Beach, Queensland
from online Order 60165 on 12/12/2011
Professionalism and efficiency ..

Hi , would just like to let you know that I have received my football display case today and would like to thank you for your professionalism, both in your customer service and excellent delivery service. I did not expect to receive my item so quick and thank you very much for it , have a great day.


D. Law from Gwandalan, New South Wales
from online Order 58452 on 20/10/2011
Great service ..

Just received my order. FanTAS.tic. I'm very pleased with the picture frames product, the speed of delivery and how well the parcel was wrapped. I'll be buying more as soon as possible.


M. Barber from Canowindra, New South Wales
from online Order 53790 on 16/6/2011
Meeting tight deadlines ..

Hi guys, Just wanted to thank you for all your hard work in such a short timeframe! Our interstate Client received the picture frames today and was very happy with them, Regards.


A. Fabry from Brookvale, New South Wales
from Custom Picture Framing on 25/2/2011
Safe and prompt deliveries..

Thank you so much, my picture frames arrived today in perfect condition. Your packaging was amazing and very effective. Thank you for taking so much care !!! A pleasure to do business with you !! Regards, T.


T. Davidson from Albury,
from online Order 47949 on 24/1/2011
Custom framing difficult works.

Dear Paul and Ann, A brief note to thank you for your outstanding work and for your most excellent service. You have just framed for us the "leather elephant" and the Buddha from Thailand and also the Chinese calligraphy as well as our family portraits. We are delighted with the results and, for my wife especially, it was a wonderful birthday surprise. Your advice and suggestions when we were trying to choose the most appropriate frames and mats were totally spot on! We'll be back! Sincerely, J.


J. Allin from Malvern, Victoria
from Custom Picture Framing on 16/11/2011
Helpful website ..

Hi there, Thank you for your quick response. I'll get the A1 picture poster frames. Also, congratulations on your excellent, comprehensive website. It is very helpful and I was most impressed by the level of detail and excellent customer service Regards.


S. Ediriweera from Melbourne, Victoria
from Customer Inquiry on 26/7/2010
Complex orders ..

Thank you Sales for sorting out this messy big picture frames order into our customer's QLD.. warehouse. All the parcels got there in time! Now I can breathe a sigh of relief - thank you SO MUCH!!


B. Tait from North Turramaurra, New South Wales
from online Order 41151 on 29/6/2010
Good parcels packaging ..

Good Morning, I just wanted to let you know that the 200 certificate picture frames arrived today at St Joseph's School. We were delighted with them and they were so well packed. Many Thanks.


S. Grimmond from Nyngan, New South Wales
from online Order 40801 on 18/6/2010
Free replacements ..

Guys, thank you very much for the quick service and reply. I appreciate you including the replacement pane at no cost. The picture frames are exactly what I required and I'm very satisfied with them. Thanks once again.


J. Cass from Colac, Victoria
from online Order 40595 on 2/06/2010
Quick delivery ..

Hi PictureFrame.com.au, Thank you for such a quick delivery- the certificate picture frames all arrived today! Kind regards.


L. Fischer from Brusnwick, Victoria
from online Order 38886 on 25/3/2010
Prompt processing ..

Hello, The order for picture frames was shipped to my supplier promptly and in good condition, so thank you for rushing it through for us! Best regards


A. Tran from South Melbourne, Victoria
from online Order 36442 on 21/1/2010
Fast refunds ..

Hi Sales, Thanks for the email and the refund for the picture frames. We do appreciate your quick response. We will see how these go for a couple of weeks and may still order some more A3 certificate picture frames. Thanks.


D. Vermey from Thursday Island, Queensland
from Online Order 36022 on 18/1/2010
Order flexibility ..

Hello, I appreciate your flexibility for this order for picture frames. We will make sure that we accept the limitations of customer collect for our next order. Thanks again, and I assure you we will keep using you for our picture framing needs. Kind regards


R. Hulowaty from Rosehill, New South Wales
from online Order 33489 on 26/10/2009
Recommending us to others ..

Hello Ann, Thanks for the prompt service. Everything is as promised, Which in these times is a rarity. The package arrived intact. And I was VERY impressed in the way it was securely packaged. So the contents would not be damaged. The frame is as I expected, so thanks. I have recommend you to a couple of other people that use
Frames in their work. I would be happy for you to use my recommendation on your GREAT website. Cheers. M.


M. Karklins from Blackburn South,
from online Order 33689 on 24/9/2009
Prompt processing ..

Hi there. I received the picture frames today as you guys said. I really needed them for our annual presentation. Thanks for the quick delivery! Many thanks.


M. Szelak from Darlington, New South Wales
from online Order 33655 on 22/9/2009
Multiple orders ..

Hi guys, Thanks for sending all the different picture frames orders so promptly. They were all received in good condition. Kind regards.


D. Akmeemana from Sydney,
from online Order 29060 on 11/3/2009
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