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Since new Customers tend to ask similar help questions we have copied these below for your information. Most are about the pricing, ordering, paying or delivery of online orders. Some are about our Price Estimator or the website. If the answer you need is not here please Contact us.
Terms and Conditions of Sale
The Terms and Conditions of Sale that apply when you buy goods or services from us:
Online Ordering FAQs
Is the ShopCart for ordering online?
Is using the ShopCart for online orders the best way? 
So you only accept ShopCart online orders?
Can I give you an order and ask you to contact others for payment and delivery?
I want hundreds of frames, can you do better prices?
I have a bulk order, do you give free freight?
I need to see a frame before buying more, can I just buy one?
I work for a Church charity, do we get extra discounts?
I want to order several hundred frames, have you got stock?
I'm worried about buying on the Net, do you process Credit Cards online?
I need my order fast, do you ship out daily? 
I'm not at home during the day, will you leave my parcel outside the door?
Do you only use professional Couriers for deliveries?
Can you send my parcel by Australia Post?
I don't like the frames that I ordered, will you take them back?
The frames I ordered may be faulty or not as ordered, can I return them to you?
I want a Price Quotation before ordering, can you mail me one out?
Online Payments FAQs
Is my Credit Card charged as soon as I send an Order?
Can I buy on Account or on Credit and pay later?
Can I buy with a Purchase Order and pay later when I get the goods ?
Online Deliveries FAQs
How soon after ordering are the Orders sent out?
Do your Couriers deliver home adresses?
How will I know the delivery cost for my large order?
What happens if the parcel with my Order is delayed, damaged, lost or stolen?
Prices Estimator FAQs
How does the Price Estimator work?
Data Security & Privacy FAQs
Do you guys sell my details to anyone? Are they private?
What about hacking or hackers stealing my details, is your system secure?
Is my browsing private or do you guys keep track on where I go or what I do?
About Eastleigh Frames
So who are you guys? How long have you been framing?
About this Website
What's the deal with your website? Can I copy pictures and stuff for my own use?
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